The Heritage Crafts Association is a volunteer-led civil society organization, Registered Charity (not-for-profit). The HCA is governed by a board of trustees (the committee), and run with the support of a co-ordinator, advisors and volunteers.
HCA approached Code Clinic under unfortunate circumstances, having spent a lot of time and funds working with another media agency to create an online directory of arts & craft makers across the UK and beyond.
Having been recommended by one of their trustees -who we’d worked with previously- Code Clinic were approached to take over the development of the site and drive the project forward.
Despite the highly complex nature of this project, the numerous parties involved and the many issues this has resulted in, Code Clinic were able to bring this project to a welcome and satisfactory conclusion for the Heritage Crafts Association.
The project has resulted in the HCA Makers Directory now being a website that the organisation is proud to present to its many members and the wide audience it serves to educate and promote its members to.
As such the site is now fully operational and significantly faster than at any time in its previous incarnation. Furthermore, the user experience -from the perspective of both the members and its ‘public’ audience- has been completely revamped and enhanced.
This has resulted in user interactions and satisfaction rates reaching new highs, which will in turn materialise as greater adoption of the site and increase revenues generate for the HCA charitable organisation.